Privacy Policy – Velor and Looms
This Privacy Policy explains how Velor and Looms (“we”, “us”, or “our”) collects, uses, discloses, and manages personal information when you use the website [www.velorandlooms.store] (the “Website”) to shop with us or otherwise share your personal and sensitive data. We value your privacy and appreciate your trust in us to handle your information responsibly and securely.
By accessing our Website and/or using our products or services, you agree to the terms outlined in this Privacy Policy. Please review it carefully. As our business evolves, so may this Privacy Policy, along with our Website content and Terms & Conditions, in accordance with the latest regulations and practices.
We may occasionally send updates regarding our policies unless you opt out. However, we encourage you to review this page frequently to stay informed about changes.
Unless stated otherwise, our current Privacy Policy applies to all information we collect about you and your account, including sensitive personal information. Your use of our Website and any disputes over privacy are subject to this Privacy Policy and our Terms & Conditions.
Personal Information We Collect
“Personal Information” includes data that can be used to identify you directly or indirectly. This may include:
- (i) Passwords;
- (ii) Addresses, phone numbers, and email addresses;
- (iii) Any other information you provide that relates to the above;
- (iv) Data received or stored by us in the course of service delivery;
- (v) Any additional voluntarily provided information used to enhance your shopping experience with us.
Note: We do not store any payment information on our servers. All payments are securely processed through Razorpay.
Who Controls Your Information?
All personal information collected through the Website is controlled and managed by:
Velor and Looms
01 Bellamonte Noori Heights Chs ( LTD) At Y junction Kausa Mumbra Thane 4000612
How We Use Your Information
We use your information to:
- Process orders and payments
- Provide customer service and support
- Improve our Website and personalize your shopping experience
- Send you order updates, promotional offers (if opted in), and important notifications
- Comply with legal and regulatory requirements
We may combine your personal data with information from our logistics partners, sponsors, or marketing affiliates to better serve your needs.
Cookies & Tracking Technologies
Like most websites, we use cookies to:
- Keep you signed in
- Understand user behavior
- Enhance website performance and usability
- Offer tailored promotions and content
You can modify your cookie preferences via your browser settings at any time.
Third-Party Services
We may share limited personal information with trusted third-party service providers (e.g., shipping companies, payment gateways) solely for the purpose of fulfilling your order or enhancing your experience. We ensure that these providers comply with data protection regulations and do not use your data for any unauthorized purpose.
Data Security
We implement industry-standard measures to protect your personal data. While no online system can guarantee 100% security, we take all reasonable steps to ensure your information is handled with the highest degree of care.
Your Rights
You have the right to:
- Access your personal information
- Update or correct inaccuracies
- Withdraw consent for marketing communications
- Request deletion of your data (“Right to be Forgotten”)
To exercise any of the above rights, please contact us at:
Right to Be Forgotten
At Velor and Looms, we respect your right to privacy. If you would like your personal data to be deleted from our systems, please write to us at support@velorandlooms.com with the subject line “Data Deletion Request”.
Policy Changes
We reserve the right to update this Privacy Policy at any time to reflect changes in technology, legal requirements, or our business practices. All changes will be posted on this page with the updated date. Continued use of the Website constitutes acceptance of those changes.
Contact Us
For any questions, feedback, or privacy-related concerns, please contact:
📍 Registered Office:
01 Bellamonte Noori Heights Chs ( LTD) At Y junction Kausa Mumbra Thane 4000612
